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Somage AUS

<p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:12pt;"><span style="font-size: 18px; font-family: Georgia, serif; color: rgb(65, 65, 65); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">All deliveries are dispatched Monday- Friday excluding all public holidays. We do not deliver on weekends. </span></p>

All deliveries are dispatched Monday- Friday excluding all public holidays. We do not deliver on weekends.

Do you deliver on weekends and public holidays?

Orders & Delivery

Shipping and Delivery

How to sign up

Do I need an account to place an order?

How do I update my account details?

Do you offer terms for a Somage wholesale account?

I can't log in to my account

How do I close my account?

Does Somage sell wholesale?

How do I become a wholesale customer?

What are the delivery times on wholesale orders?

Is there a minimum spend on wholesale orders?

How do I become a distributor for Somage?

Do you offer terms for Somage wholesale account?

What payment methods do you accept for wholesale orders?

Can I pick up my wholesale order from your store?

Do you wholesale directly to cafes in New Zealand?

Can I save money on bulk-buying?

Wholesale

Manage Account

What payment methods does Somage accept for wholesale order?

Account

How do I use my discount code?

Discounts and Promotions

What is Somage's view on ethical sourcing?

Is your cocoa fair trade?

What are the Labour conditions for the workers?

Ethics

Terms and Conditions

Privacy Policy

Return Policy

Terms and Policies

Do you offer tracking for your orders?

Can I change or cancel my order?

Can I have my order redirected to a different address?

What should I do if my order is incorrect, missing or damaged?

Online Order

Where is my order?

How long will my order take?

How long does it take for my order to be dispatched?

How do I become eligible for free shipping?

How much does delivery cost?

Where do you deliver?

Can you deliver to a PO Box or Parcel Locker?

Do you ship internationally?

Which shipping carrier is used?

How do I track my order with Australia Post?

How do I track my order with StarTrack?

What if my order hasn't arrived in the estimated time?

Do I have to pay duties and taxes on my order?

What payment methods do you accept for online orders?

My card transaction was declined?

What is Afterpay?

Is Afterpay eligible for all customers?

Can I return an Afterpay purchase?

What happens if I miss a payment on Afterpay?

Payments and Subscriptions

Can I return my online order?

Do I have to pay for return shipping?

How long do refunds take on Somage?

Refunds

New Packaging Statement

Press Release - Organic Standard Bill

Do you deliver on weekends and public holidays?Updated 3 years ago