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Online Order

Do you offer tracking for your orders?

For all orders placed via our website you will receive a confirmation email with your tracking number once your order has been dispatched. For bulk orders simply contact us and we can provide you with your unique tracking number. To get in touch, ple

Do I need an account to place an order?

Having an account is not essential when making purchases as there is an option to select checkout as a Guest. However in order to enjoy the host of benefits, we would advise signing up for an account, as it is completely free. The benefits are;. Acce

Can I change or cancel my order?

As long as your order has not been shipped, you can make changes to it. If you need to cancel an order please contact us. If the order has been shipped then you will need to to follow our returns procedure. To get in touch, please choose from the fol

Can I have my order redirected to a different address?

Please contact us via phone, email or live chat so that we can assist you with redirection. Alternatively you can contact our couriers directly to redirected your order to a different address. The delivery services we use are; Australia Post, StarTra

What should I do if my order is incorrect, missing or damaged?

We are sorry to hear your order has not been delivered correctly.  We want to ensure that we can resolve this issue with as little inconvenience to you as possible. In order to do so please take a photo or video of the damaged or incorrect goods so w