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Payments and Subscriptions

What payment methods do you accept for online orders?

We currently accept Visa, MasterCard, and American Express credit and debit cards. We also accept AfterPay.

My card transaction was declined?

There are many reasons why a charge was declined. If you have received an error message when trying to place an order, we recommend reviewing the following explanations before attempting to process the order again.There are insufficient fundsThe card

What is Afterpay?

Afterpay is a buy now, pay later platform that lets you buy something immediately, and pay it off over six weeks. The repayments are interest-free, but if they are not paid every two weeks as required, late fees are accrued. Please refer to Afterpay'

Is Afterpay eligible for all customers?

Afterpay is only available online for those with a For Home Account, meaning personal, family or household use, opposed to For Office and For Hospitality accounts.

Can I return an Afterpay purchase?

We offer refunds for all products returned within 14 days of purchase, in their unopened and original condition. If you would like to return an item Afterpay purchase, please contact us. To get in touch, please choose from the following options;. Pho

What happens if I miss a payment on Afterpay?

If a payment is not processed on or before the due date, late fees will apply – initial $10 late fee, and a further $7 if the payment remains unpaid 7 days after the due date. For further information, click here for Afterpay's Terms of Service.